We will use this information to communicate with you and to help us locate your personal information. We will not use it for any other purposes.
Authenticating Your Request by Verifying Your Identity
For your protection, and the protection of our other consumers, when you submit a privacy request, we must authenticate the request by verifying your identity. (When someone asks us for a copy of your personal information, we want to be confident that person is really you.) We ask you to provide personal information to help us verify your identity, but we will use that information only for the purpose of verification; we will not use the additional personal information you provide for any other purpose.
The degree of proof required, and the type of information necessary to prove your identity, will vary depending upon the nature of the request and the sensitivity of the information. For example, when we receive a request for specific pieces of a customer’s personal information, we will generally verify the identity of the requestor to a reasonably high degree of certainty.
For a Request to Know Specific Pieces of Data (Data Portability Request Data Access Request), a Request to Correct, or a Request to Delete, we generally will offer more than one option for verifying your identity, including the following::
Option 1 (Multifactor Authentication): The VF North America Privacy Office will call the requestor’s telephone number on record or email the address on record and request confirmation.
Option 2 (Verification by ID): Requestor may complete this form, sign it, and send (i) the form and (ii) an image of Requestor’s government-issued identification to the VF North America Privacy Office. Requestors are encouraged to redact their Driver’s License Number, Passport Number, Social Security Number, or similar identification number, from the image before submitting it. (Attach files below.)
Option 3 (Verification In Person): Requestors may also submit a request to the VF NORA Privacy Office and subsequently verify their identity in person with an HRBP. The HRBP will confirm the requestor’s identity to the VF NORA Privacy Office.
We encourage you to verify your identity and provide (attach) the required documents when you submit a Request to Know Specific Pieces of Data (Data Portability /Data Access Request), Request to Delete Request, or Request to Correct; however, you may verify your identity as a second step after you have submitted your request. If you submit these types of Requests without verifying your identity, upon receiving your request we will promptly ask you to verify your identity by providing the required documents via encrypted email or mail. Your decision to verify your identity as a separate step may delay the fulfillment of your request.
Shortly after receiving a valid, complete request, we will contact you by email (unless you request to be contacted by mail, below) if we need additional information or documentation to verify your identity so that we may fulfill your request.
Please comply promptly with our attempts to verify your identity. If you do not respond, or do not cooperate with our instructions, we will not be able to fulfill your request, and your request will be deemed abandoned. If you are unable to comply with our instructions, please tell us and we will consider a reasonable accommodation for you. Additional information About Your Privacy Rights and Our Procedures
If you are submitting a Request to Know Specific Pieces of Information (Data Portability/Data Access Request Request), a Request to Delete or a Request to Correct, please attach files verifying your identity. See the section above captioned “Authenticating Your Request by Verifying Your Identity” for information regarding acceptable evidence of your identity. If you do not submit evidence of your identity, we will ask you for it before fulfilling these types of requests.
If you are submitting a request on behalf of another person, please attach documents showing your authority to act on behalf of another person, as well as documents verifying the identity of the person you purport to represent. See the section above captioned “Requests on Behalf of Another Person” for information regarding acceptable documents.
Timeframe for Fulfillment
We will take reasonable efforts to comply with your request within 45 days. If reasonably necessary, we may extend that timeframe by an additional period and we will notify you if we do.
Method of Fulfillment
We will furnish information in response to valid, verified requests in a readily accessible format, and in most cases, we will respond to Requests to Know Specific Pieces of Information (Data Portability Requests) using the native file format or readable PDF (portable document format) file(s). You should be able to access the content within a PDF file in any number of common applications, including the free Adobe® Acrobat® Reader which is available for download directly from Adobe® here: :
https://get.adobe.com/reader/ (This is an external link to a third-party software developer’s website.) If you are unable to access the files, please tell us and we will consider a reasonable accommodation for you.
Limited Circumstances in Which a Request May Be Denied
There are limited circumstances in which a request may be denied in part or in whole, including the circumstances described in this section. We are not able to fulfill a request of the same type more than twice in any 12-month period (you may, however, make a request of a different type). If we determine that any consumer’s requests are unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee or decline to fulfill the request to: (i) perform a contract between us; (ii) ensure security; (iii) debug or repair errors; (iv) exercise a legal right; (v) comply with another law or a legal obligation; (vi) conduct research; (vii) enable solely internal uses that are reasonably aligned with individuals ‘reasonable expectations; (viii) otherwise use the information, internally, in a lawful manner that is compatible with the context in which you provided the information; or (ix) as otherwise permitted by applicable law. We will not provide specific pieces of personal information if the disclosure creates a substantial, articulable, and unreasonable risk to the security of that personal information, a person’s account, or the security of VF. We may withhold or redact a social security number, driver’s license number or other government issued identification number, financial account number, any health insurance or medical identification number, an account password, or security questions and answers. If we suspect fraudulent or malicious activity, we may not comply with a request. We may deny a request if we or our service provider does not possess the requested personal information. We may deny a request if fulfilling the request is incompatible with our regulatory compliance or contractual obligations. We may deny a request if fulfilling the request would hinder our ability to establish a valid legal defense to an impending legal claim or, with respect to deletion requests and correction requests if the personal data is subject to a legal hold.
If you are unable to utilize this web form and require an accommodation in order to exercise your rights, you may call the toll-free telephone number below, or send us a letter at the address below, to submit your request.
If you have questions, you may reference our
VF Employee Privacy Statement or you may contact us by telephone at +1-877-709-1800, or by mail at: VF Corporation, Attn: North America Privacy Office, 105 Corporate Center Blvd., Greensboro, North Carolina, USA 27408.
Alternative Method of Communication
Please choose a method of communication:
Click the button below labeled “Submit” to submit your request. This process will send an encrypted email to the VF North America Privacy Office, which will confirm receipt of your request promptly. (Please remember to attach documentation verifying your identity, if applicable, and your authority to submit a request on behalf of another person, if applicable.)