Please identify yourself by completing all of the following fields:
It is important that you provide all of the information requested so that we can identify you, locate your information, and verify your identity. If you do not provide sufficient information, we may be unable to fulfill your request. If you are submitting this request on behalf of another person, please provide information about the person on whose behalf you are submitting a request here. We will solicit information about you (as an authorized agent, parent, or guardian) further below.
---------- Canada ----------
Newfound and Labrador
Prince Edward Island
Zip / Postal Code
Telephone Number (Please use the number(s) that you believe we have on file for you based on your last interaction with us.)
We will use this information to communicate with you and to help us locate your personal information. We will not use it for any other purposes.
Please tell us which request you are making by selecting the appropriate box:
Please understand that we are not able to fulfill a “Request to Know” of the same type more often than twice in any 12-month period.
Please tell us which of the following brands to apply your request. You may make a request that relates only to a specific brand.
Requests on Behalf of Another Person
If you are not the person whose information you provided above, but you are submitting this request on behalf that person, provide
your full name, email address, mailing address, and telephone number here.
Your First Name
Your Middle Name
Your Last Name
Your E-mail Address
Your Mailing Address
Your Telephone Number
Other lawful basis of authority to submit a request on behalf of another person:
If you are submitting a request on behalf of another person, we will ask you to authenticate the request by verifying your identity and the identity of the person on whose behalf you are submitting the request. You will also be required to demonstrate your legal authority to act on behalf of that person. If you are an authorized agent, you may demonstrate your authority to act on behalf of a consumer by a valid power of attorney or other evidence we deem acceptable, or we may contact the consumer to confirm they have authorized you. If you are a parent or guardian, you may demonstrate your authority to act on behalf of your child (or the person in your care) by providing evidence acceptable to us (such as a birth certificate or other documentation). VF may deny your request if you fail to provide sufficient proof that you can act on behalf of the consumer, if you fail to verify your identity, or if you fail to verify the identity of the consumer.
AUTHENTICATING YOUR REQUEST BY VERIFYING YOUR IDENTITY
For your protection, and the protection of our other consumers, when you submit a privacy request, we must authenticate the request by verifying your identity. (When someone asks us for a copy of your personal information, we want to be confident that person is really you.) We ask you to provide personal information to help us verify your identity, but we will use that information only for the purpose of verification; we will not use the additional personal information you provide for any other purpose.
The degree of proof required, and the type of information necessary to prove your identity, will vary depending upon the nature of the request and the sensitivity of the information. For example, when we receive a request for specific pieces of a customer’s personal information, we will generally verify the identity of the requestor to a reasonably high degree of certainty, usually by matching three or more data points provided by the requestor to data points that we have on record. For most types of Requests, we usually will use the information you submit in this webform to match data points that we have on record in order to verify your identity.
For a Request to Know Specific Pieces of Data (Data Portability Request), we generally will offer more than one option for verifying your identity, including the following:
Identity Verification Option 1 (Verification by ID): Please complete this form, sign it, and send (i) the form and (ii) an image of your government-issued identification, to us by attaching the documents below. (Please redact your Driver’s License Number, Passport Number, Social Security Number, or similar identification number, from the image before submitting it. You may redact the ID number by covering it up before creating the image or by obscuring only that portion of the image.)
Identity Verification Option 2 (Verification in Person): You may also submit your request and verify your identity in person at one of our California retail locations.
We encourage you to verify your identity and provide (attach) the required documents when you submit a Request to Know Specific Pieces of Data (Data Portability/Access); however, you may verify your identity as a second step after you have submitted your request. If you submit a Request to Know Specific Pieces of Data (Data Portability/Access), without verifying your identity, upon receiving your request we will promptly ask you to verify your identity. Your decision to verify your identity as a separate step may delay the fulfillment of your request.
Shortly after receiving a valid, complete request, we will contact you by email (unless you request to be contacted by mail, below) if we need additional information or documentation to verify your identity so that we may fulfill your request.
Please comply promptly with our attempts to verify your identity. If you do not respond, or do not cooperate with our instructions, we will not be able to fulfill your request, and your request will be deemed abandoned. If you are unable to comply with our instructions, please tell us and we will consider a reasonable accommodation for you. ADDITIONAL INFORMATION ABOUT YOUR PRIVACY RIGHTS AND OUR PROCEDURES
If you are submitting a Request to Know Specific Pieces of Information (Data Portability Request) or a Request to Correct, please attach files verifying your identity. For future reference, if you have an account on one of our websites or mobile applications, you may immediately access some of the information that we have collected about you by logging into your account on that website or mobile application and navigating to your user profile. (Viewing your information through your account on our website or mobile application may not provide you with all of the information to which you are entitled.) Please note, if your Request to Correct concerns the modification of an email address, this modification is currently technically unfeasible due to email addresses being the unique identifier we use to create your personal profile.
If you are submitting a request on behalf of another person, please attach documents showing your authority to act on behalf of another person, as well as documents verifying the identity of the person you purport to represent. See the section above captioned “Requests on Behalf of Another Person” for information regarding acceptable documents.
Timeframe for Fulfillment
We will take reasonable efforts to comply with your request within 45 days. If reasonably necessary, we may extend that timeframe by an additional period and we will notify you if we do.
Method of Fulfillment
We will furnish information in response to valid, verified requests in a readily accessible format, and in most cases, we will respond to Requests to Know Specific Pieces of Information (Data Portability Requests) using the native file format or readable PDF (portable document format) file(s). You should be able to access the content within a PDF file in any number of common applications, including the free Adobe
® Acrobat ® Reader which is available for download directly from Adobe ® here: https://get.adobe.com/reader/ (This is an external link to a third-party software developer’s website.) If you are unable to access the files, please tell us and we will consider a reasonable accommodation for you.
Limited Circumstances in Which a Request May Be Denied
There are limited circumstances in which a request may be denied in part or in whole, including the circumstances described in this section. We are not able to fulfill a request of the same type more than twice in any 12-month period (you may, however, make a request of a different type). If we determine that any consumer’s requests are unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee or decline to fulfill the request. We are not required to delete personal information if we determine that the information is necessary to: (i) complete a transaction or perform a contract between us; (ii) ensure security; (iii) debug or repair errors; (iv) exercise a legal right; (v) comply with another law or a legal obligation; (vi) conduct research; (vii) enable solely internal uses that are reasonably aligned with our consumer’s reasonable expectations; (viii) otherwise use the information, internally, in a lawful manner that is compatible with the context in which you provided the information; or (ix) as otherwise permitted by applicable law. We will not provide specific pieces of personal information if the disclosure creates a substantial, articulable, and unreasonable risk to the security of that personal information, a consumer’s account, or the security of VF. We will not disclose a consumer’s social security number, driver’s license number or other government-issued identification number, financial account number, any health insurance or medical identification number, an account password, or security questions and answers. If we suspect fraudulent or malicious activity, we will not comply with a request until further verification procedures are completed to authenticate the request. We may deny a request if the request is manifestly unfounded or excessive to fulfill (e.g. repetitive, request for copies of same information etc.). We may deny a request if we or our service provider does not possess the requested personal information. We may deny a request if fulfilling the request is incompatible with our regulatory compliance obligations. We may deny a request if fulfilling the request would hinder our ability to establish a valid legal defense to an impending legal claim or, with respect to deletion requests, if the personal data is subject to a legal hold.
Correction of Your Personal Information
You may ask us to correct any inaccurate information about you by using this form or by using one of the communication methods described below (under the heading “Contact Us”), and we will exercise our discretion in responding to such requests. If we conclude that we have erroneous information about you, we may correct your information or, if after inquiring into the matter we conclude in our sole discretion that the information we have is correct, we will not be obligated to change the information in our files.
If you are unable to utilize this web form and require an accommodation in order to exercise your rights, you may call the toll-free telephone number below, or send us a letter at the address below, to submit your request.
Accessibility Additional Info
If you have questions, you may reference our
VF Consumer Privacy Statement or you may contact us by telephone at +1-877-709-1800, or by mail at: VF Corporation, Attn: North America Privacy Office, 105 Corporate Center Blvd., Greensboro, North Carolina, USA 27408.
Alternative Method of Communication
Please choose a method of communication:
SUBMIT YOUR REQUEST
Click the button below labeled “Submit” to submit your request. This process will send an encrypted email to the VF North America Privacy Office, which will confirm receipt of your request promptly.